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Privacy Policy

Last updated: May 13, 2026

Introduction

flickering bloom ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flickering-bloom.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Request quotes or consultations
  • Subscribe to our communications
  • Communicate with us via email or other channels

This information may include:

  • Name and contact details (email address, postal address)
  • Project details and specifications
  • Property information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process quotes and project proposals
  • Communicate about projects, services, and updates
  • Improve our website functionality and user experience
  • Analyze usage patterns and optimize our services
  • Comply with legal obligations
  • Protect against fraud and unauthorized activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you (e.g., installation partners, shipping companies)
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • Protection of Rights: We may disclose information to protect our rights, property, safety, or those of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for the duration of the project plus seven years for warranty and legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal information
  • Right to rectify inaccurate or incomplete information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

flickering bloom
348 Industrial Drive
Port Melbourne VIC 3207
Australia
Email: [email protected]

Australian Privacy Principles

As an Australian business, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes principles relating to the collection, use, disclosure, and security of personal information.

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Premium window manufacturing for discerning homeowners and architects across Australia.

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