Contact Us - flickering bloom

How to reach us

Email

[email protected]

We respond to all inquiries within 24 hours, typically much faster.

Visit our facility

348 Industrial Drive
Port Melbourne VIC 3207
Australia

Tours available by appointment. See where your windows are crafted.

Working hours

Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Emergency service inquiries responded to 24/7

What to expect

When you contact us, you'll speak with someone who actually understands windows, not a sales team reading scripts.

We'll ask questions about your project. Listen to your concerns. Tell you honestly if we're the right choice.

No high-pressure tactics. No artificial urgency. Just helpful information to make an informed decision.

348 Industrial Drive, Port Melbourne VIC 3207

Questions we hear often

How long does a typical project take?

From initial consultation to installation: 8-12 weeks for standard projects, 12-16 weeks for custom work. We'll give you a specific timeline after assessing your project.

Do you work outside Melbourne?

We install across Victoria, New South Wales, and Queensland. For other states, we can manufacture and ship to your local installer.

Can you match existing windows?

Usually, yes. Bring us samples, photos, or specifications. We'll determine if we can replicate the design with modern performance.

What if I'm not sure what I need?

That's exactly why initial consultations exist. We'll ask the right questions, explain options in plain language, and help you make informed decisions.

Do you offer payment plans?

Yes. Multiple payment options available including project-stage payments. Discuss specifics during your consultation.

What makes you different from other manufacturers?

We could list our certifications and equipment. But honestly? We care more than we have to. That shows up in how windows perform 10 years later.

Let's talk about your project